bulk issues

[sem0036]

Hello,
In defining the location of the bulk file, it says it doesn't exist (when it does) and I was wondering how to resolve this or the reason behind it. I am unable to open any files in the viewer.
OSError: Unable to open file (unable to open file: name = 'FAL14239_eb9fb0f7e0920ba19138e7f6598e04c2da9b8e82_96.fast5', errno = 2, error message = 'No such file or directory', flags = 0, o_flags = 0)

[alexomics]

Hi Sarah,

Based of that file name, I think you are trying to open a read FAST5 file. bulkvis requires the bulk data files, which are typically saved in the top level data folder.

That being said, I think the issue you have encountered is a bug. Can you share the entire error message please? Also, what operating system and python version are you using?