Application not running in windows 7

[abdou22dz2000]

Describe the bug
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To Reproduce
Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behavior
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Logs
Application log file recorded during an error.
To start recording a log file, open the settings window,
enable the 'write trace file' option and apply the settings.

Screenshots
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Desktop (please complete the following information):

• OS: [e.g. windows 10, ubuntu 18.04]
• Desktop environment (linux only): [e.g. KDE, Gnome]
• App version (release archive name): [e.g. 3.0.0-win32, 3.0.0-compatible-win64]

Additional context
Add any other context about the problem here.

[OneMoreGres]

Any more info?