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Description
Hello,
I am experiencing multiple issues with users created via the SDK using the capture method, which I have previously described in support tickets. However, I have not received any response for over a month.
As a live example, the integration appears to complete successfully, returning all success status codes. However, when I attempt to retrieve information about the integrated user, I receive a "Person not found" message. I can filter for the user using all assigned properties from the integration, but I cannot access their full user profile.
Previously, I encountered an issue where approximately 10% of the data was not integrating properly—I received a 200 status on the callback, but the users did not exist and could not be filtered at all. However, this issue disappeared in the last integration.
I am following all documented limits and capturing all status codes other than 200. So far, I have only encountered four such cases, which are unrelated to this issue.