diff --git a/src/main/java/de/slimecloud/slimeball/features/ticket/Ticket.java b/src/main/java/de/slimecloud/slimeball/features/ticket/Ticket.java
new file mode 100644
index 00000000..670eafbc
--- /dev/null
+++ b/src/main/java/de/slimecloud/slimeball/features/ticket/Ticket.java
@@ -0,0 +1,63 @@
+package de.slimecloud.slimeball.features.ticket;
+
+import de.mineking.databaseutils.Column;
+import de.mineking.databaseutils.DataClass;
+import de.mineking.databaseutils.Table;
+import de.mineking.databaseutils.exception.ConflictException;
+import de.slimecloud.slimeball.main.SlimeBot;
+import lombok.AllArgsConstructor;
+import lombok.Getter;
+import net.dv8tion.jda.api.entities.Guild;
+import net.dv8tion.jda.api.entities.UserSnowflake;
+import org.jetbrains.annotations.NotNull;
+
+@Getter
+@AllArgsConstructor
+public class Ticket implements DataClass<Ticket> {
+
+	private final transient SlimeBot bot;
+
+	@Column(key = true)
+	private final Guild guild;
+	@Column(key = true)
+	private final UserSnowflake user;
+	@Column(key = true)
+	private final long id;
+
+
+	@Column
+	private final UserSnowflake creator;
+	@Column
+	private final UserSnowflake closer;
+	@Column
+	private final UserSnowflake claimer;
+	@Column
+	private final long openTime;
+	@Column
+	private final long closeTime;
+	@Column
+	private final String closeReason;
+
+	public Ticket(SlimeBot bot) {
+		this(bot, null, null, 0, null, null, null, 0, 0, "");
+	}
+
+
+	/**
+	 * true if staff opened a ticket with this user
+	 */
+	public boolean isStaffTicket() {
+		return user.getIdLong() != creator.getIdLong();
+	}
+	@NotNull
+	@Override
+	public Table<Ticket> getTable() {
+		return bot.getTicket();
+	}
+
+	@NotNull
+	@Override
+	public Ticket update() throws ConflictException {
+		return DataClass.super.update();
+	}
+}
diff --git a/src/main/java/de/slimecloud/slimeball/features/ticket/TicketTable.java b/src/main/java/de/slimecloud/slimeball/features/ticket/TicketTable.java
new file mode 100644
index 00000000..8300feb5
--- /dev/null
+++ b/src/main/java/de/slimecloud/slimeball/features/ticket/TicketTable.java
@@ -0,0 +1,25 @@
+package de.slimecloud.slimeball.features.ticket;
+
+import de.mineking.databaseutils.Table;
+import de.mineking.databaseutils.Where;
+import net.dv8tion.jda.api.entities.Guild;
+import net.dv8tion.jda.api.entities.UserSnowflake;
+import org.jetbrains.annotations.NotNull;
+
+import java.util.List;
+import java.util.Optional;
+
+public interface TicketTable extends Table<Ticket> {
+
+	default List<Ticket> getTickets(@NotNull Guild guild, @NotNull UserSnowflake user) {
+		return selectMany(Where.allOf(
+				Where.equals("user", user),
+				Where.equals("guild", guild)
+		));
+	}
+
+	default Optional<Ticket> getTicket(long id) {
+		return selectOne(Where.equals("id", id));
+	}
+
+}
diff --git a/src/main/java/de/slimecloud/slimeball/main/SlimeBot.java b/src/main/java/de/slimecloud/slimeball/main/SlimeBot.java
index eb8c5c81..b29f5d72 100644
--- a/src/main/java/de/slimecloud/slimeball/main/SlimeBot.java
+++ b/src/main/java/de/slimecloud/slimeball/main/SlimeBot.java
@@ -66,6 +66,8 @@
 import de.slimecloud.slimeball.features.staff.absence.AbsenceTable;
 import de.slimecloud.slimeball.features.statistic.MemberCount;
 import de.slimecloud.slimeball.features.statistic.RoleMemberCount;
+import de.slimecloud.slimeball.features.ticket.Ticket;
+import de.slimecloud.slimeball.features.ticket.TicketTable;
 import de.slimecloud.slimeball.features.wrapped.DataListener;
 import de.slimecloud.slimeball.features.wrapped.WrappedData;
 import de.slimecloud.slimeball.features.wrapped.WrappedDataTable;
@@ -128,6 +130,7 @@ public class SlimeBot extends ListenerAdapter {
 	private final ReportTable reports;
 	private final ReportBlockTable reportBlocks;
 	private final FdmdsQueue fdmdsQueue;
+	private final TicketTable ticket;
 
 	private final LevelTable level;
 	private final CardDataTable profileData;
@@ -177,6 +180,7 @@ public SlimeBot(@NotNull Config config, @NotNull Dotenv credentials) throws IOEx
 			reports = database.getTable(Report.class, () -> new Report(this)).name("reports").table(ReportTable.class).create();
 			reportBlocks = database.getTable(ReportBlock.class, ReportBlock::new).name("report_blocks").table(ReportBlockTable.class).create();
 			fdmdsQueue = database.getTable(FdmdsQueueItem.class, () -> new FdmdsQueueItem(this)).name("fdmds_queue").table(FdmdsQueue.class).create();
+			ticket = database.getTable(Ticket.class, () -> new Ticket(this)).name("tickets").table(TicketTable.class).create();
 
 			level = database.getTable(Level.class, () -> new Level(this)).name("levels").table(LevelTable.class).create();
 			profileData = database.getTable(CardProfileData.class, () -> new CardProfileData(this)).name("card_data").table(CardDataTable.class).create();
@@ -196,6 +200,7 @@ public SlimeBot(@NotNull Config config, @NotNull Dotenv credentials) throws IOEx
 			reports = null;
 			reportBlocks = null;
 			fdmdsQueue = null;
+			ticket = null;
 			level = null;
 			profileData = null;
 			cardProfiles = null;