[storage::emc::datadomain::snmp::plugin]: OID missing

[monsieurpouet]

Hi team !

Quick description

Version: Global Version: 20250700 (a785fdb)

When I use autodisco rule for replication and interface on a Datadomain OS 8.3.1.0-1175411. I've an SNMP error:

UNKNOWN: SNMP Table Request: Cant get a single value.

How to reproduce

Please provide the initial conditions to reproduce the bug down below

• Environment: Linux POLLER 5.10.0-35-amd64 #1 SMP Debian 5.10.237-1 (2025-05-19) x86_64 GNU/Linux 11.11
• Version of the plugin: 20250700 (a785fdb)
• Information about the monitored resource: Datadomain OS 8.3.1.0-1175411
• Command line: /usr/lib/centreon/plugins//centreon_emc_datadomain.pl --plugin=storage::emc::datadomain::snmp::plugin --mode=list-replications --hostname=ip.ip.ip.ip --snmp-version='3' --snmp-community='john' --snmp-username='brucewilis' --authprotocol='MD5' --authpassphrase='lemotdepasse' --privprotocol='AES' --privpassphrase='vousnepasserezpas' --debug

Expected result

Mtree name with OId .1.3.6.1.4.1.19746.1.8.1.1.1.7.1.

Actual result

UNKNOWN: SNMP Table Request: Cant get a single value.

I tried a snmpwalk, but I don't have any result..
Maybe the Datadomain version change a lot of thing.

Bye !

[lucie-tirand]

Hello :)

As explained in the documentation UNKNOWN: SNMP GET Request : Can't get a single value:

SNMP Plugins request one or several OIDs from the target devices' MIBS. When it doesn't obtain a value for one of these OIDs, it returns an UNKNOWN state to warn the user.

Frequently, the device doesn't ship the MIB or one of the OIDs the Plugin utilizes. In other words, the Plugin used is not suitable for this device.

It would therefore appear that the current version of your Datadomain equipment is probably not compatible with the OIDs requested by the plugin. If you observe this problem on several devices with the same version, you can try to isolate the new OIDs that return equivalent information and request an update to the plugin to support these new OIDs via a TheWatch idea.

[monsieurpouet]

Hi Lucie !

I understand, but I've a new error about this Datadomain OS.

UNKNOWN: Can't use an undefined value as a HASH reference at /usr/lib/centreon/plugins//centreon_emc_datadomain.pl line 16432.

On the mtree check (via autodisco btw)

[lucie-tirand]

Hello :)

I'm not sure we have the same fatpack because for line 16432 I have this :

Can you show me what you have ? (maybe your fatpack version is not up to date? I manually updated mine to be sure)