diff --git a/apps/web/src/routes/_view/pricing.tsx b/apps/web/src/routes/_view/pricing.tsx index b3eb53a345..767a407689 100644 --- a/apps/web/src/routes/_view/pricing.tsx +++ b/apps/web/src/routes/_view/pricing.tsx @@ -109,6 +109,8 @@ function Component() { + + @@ -301,6 +303,166 @@ function PricingCard({ plan }: { plan: PricingPlan }) { ); } +function PricingLetterSection() { + return ( +
+
+
+
+

+ A note on our pricing +

+

March 2026

+ +
+

+ When we launched Char Pro six months ago, we set the price at + $8/month — well below what it actually costs us to run the + service. We did this intentionally. We wanted as many people as + possible to experience what a privacy-first, no-bot meeting + notepad could be, without price being a barrier. +

+

+ But we want to be honest with you about the economics. Cloud + speech-to-text is expensive. The providers we rely on to deliver + accurate, real-time transcription charge between $0.36 and $1.44 + per hour of audio: +

+ +
+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ Provider + + Cost / hour +
+ OpenAI Whisper API + $0.36
+ Deepgram Nova-3 + $0.46
+ AssemblyAI Universal + $0.65+
+ Google Cloud STT + $0.96
+ AWS Transcribe + $1.44
+
+ +

+ A single one-hour meeting can cost us $0.50 or more in STT alone + — before accounting for LLM inference, infrastructure, and + bandwidth. At $8/month, a user who records just two hours a week + would already put us at a loss. Many of our most active users + record far more than that. +

+

+ We absorbed this for the past six months because we believed in + getting Char into your hands first. That early-bird pricing + helped us learn, iterate, and build something we are genuinely + proud of — and it would not have been possible without you. +

+

+ Going forward, we will be adjusting our Pro pricing to reflect + the real cost of delivering the service. We are committed to + keeping Char affordable — especially compared to alternatives + that charge $20–30/month while locking away your data — but we + need pricing that lets us keep building sustainably. +

+

+ The free tier is not going anywhere. If you prefer to bring your + own API keys, Char remains fully functional at no cost. And if + you are on the current early-bird plan, we will honor your rate + for as long as your subscription stays active. +

+

+ Thank you for believing in us early. We are just getting + started. +

+
+ +
+ John Jeong + Yujong Lee +
+ +
+
+

+ Char +

+

+ John Jeong, Yujong Lee +

+
+ +
+ Char Signature +
+
+
+
+
+
+ ); +} + function FAQSection() { const faqs = [ {