Not working on Windows 10

I have the Steam Controller running using the simple logger in the readme but I am not getting any input from the controller. I'm getting the correct vid/pid when I run HID.devices() and the controller is listed (twice), but does not log any messages or errors even though it is working. Sometimes when I run the example, I get an initial event from the right trigger but nothing afterwards, even though the trigger isn't being pressed at the time.

{ button: { A: false, B: false, X: false, Y: false, LB: false, RB: false },
  pad: { value: 'idle', touched: false },
  mouse: { a: 0, b: 0, c: 0, d: 0, touched: false },
  center: { L: false, R: false, STEAM: false },
  joystick: { xdir: 0, x: 0, ydir: 0, y: 0 },
  bottom: { left: false, right: false },
  thumbstick: { pressed: false, xdir: 0, x: 0, ydir: 0, y: 0 },
  trigger: { left: 0, right: 152 } }
<Buffer 01 00 01 3c 35 7e 17 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 03 00 fd ff ff ff 51 7e 6d ff 13 00 a5 14 00 00 ... >