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Requested by customer. added specification according the customer group update when customer is assigned to CG. Based on the ticket B2B-178.
jhadobe
requested changes
Jan 22, 2025
| >[!NOTE] | ||
| > | ||
| >After changing the company group, a company user must log out and log in on the Storefront to see new prices in the catalog. | ||
| >When customer already assigned to a company, Admin user cannot update it's Customer Group. |
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Suggested change
| >When customer already assigned to a company, Admin user cannot update it's Customer Group. | |
| >When a customer is already assigned to a company, the Admin user cannot update the company's Customer Group. |
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Updates addressed in internal pR
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@apoltoratskyi please accept my suggestion and sign the Adobe CLA that is linked to in the checks. |
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Requested by customer. added specification according the customer group update when customer is assigned to CG. Based on the ticket B2B-178.
Purpose
This change adds a note to the user documentation explaining that when a customer is already assigned to a company, an Admin user cannot modify the customer’s Customer Group. This documentation update makes an existing system constraint explicit, improving clarity and helping users understand why the Customer Group field cannot be edited in certain cases.
Affected pages
https://experienceleague.adobe.com/en/docs/commerce-admin/customers/customer-groups
whatsnew
Updated the Customer Groups in the Customer Management Guide to clarify that Admin users cannot edit a customer’s Customer Group after the customer has been assigned to a company.