CSOAR-4496 Atlassian OpsGenie integration problems#6263
Merged
jpipkin1 merged 3 commits intoSumoLogic:mainfrom Feb 25, 2026
Merged
CSOAR-4496 Atlassian OpsGenie integration problems#6263jpipkin1 merged 3 commits intoSumoLogic:mainfrom
jpipkin1 merged 3 commits intoSumoLogic:mainfrom
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mahendrak-sumo
requested review from
JV0812,
amee-sumo,
jpipkin1,
kimsauce and
mafsumo
as code owners
jpipkin1
approved these changes
Feb 25, 2026
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Purpose of this pull request
This PR addresses an issue where the Atlassian OpsGenie integration fails due to timing problems when checking request status immediately after alert creation. The fix implements a retry mechanism with exponential backoff to handle cases where the request status endpoint returns 404 errors because the request hasn't been fully processed yet.
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Ticket (if applicable)
https://sumologic.atlassian.net/browse/CSOAR-4496