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@connorlindsey connorlindsey commented Jan 13, 2026

Description

  • Add info on external message events for delivery and bounce status updates.
  • Add setup instructions for SES

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docs Ready Ready Preview, Comment Jan 13, 2026 7:11pm


<Callout
type="info"
title="Delivery tracking methods"
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Suggested change
title="Delivery tracking methods"
title="Delivery tracking methods."

Comment on lines +111 to +113
1. A verified domain or email address in Amazon SES
2. An SES channel configured in Knock (see [Getting started](#getting-started))
3. Access to AWS SNS (Simple Notification Service) configuration
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Suggested change
1. A verified domain or email address in Amazon SES
2. An SES channel configured in Knock (see [Getting started](#getting-started))
3. Access to AWS SNS (Simple Notification Service) configuration
1. A verified domain or email address in Amazon SES
2. An SES channel configured in Knock (see the [getting started](#getting-started) section above)
3. Access to AWS SNS (Simple Notification Service) configuration


### Setting up delivery status webhooks

<Steps titleSize="h4">
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Suggested change
<Steps titleSize="h4">
<Steps titleSize="h3">

The titles weren't appearing with the titleSize as "h4"

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3 participants